Add Value to Your Business
Once you have a solid product or service, we believe there are two main components to increasing your business' value. They are visibility and credibility. This is why we've developed a system to not only get your business seen online, but to also help you develop more credibility with your customers, current and future. This system will also help you build credibility with search engines like Google, Bing and Yahoo.
Start by evaluating your business.
- We extensively audit your current online visibility.
- We check to be sure you have consistent and accurate business data throughout the web.
- Our team updates any misinformation and begin adding more pertinent business info across a huge network of data aggregators and local listing sites.
Know & understand your brand's online reputation.
Next our software will crawl the web pulling together an accurate depiction of what your online reputation is. All your data is aggregated into an easy to use dashboard. As more feedback is collected across review sites like Yelp, Google and Facebook, your dashboard will keep you updated. The great thing is you don't even have to be logged in to get updates. We'll email and send text messages alerting you of any new reviews.
Bolster your credibility!
If you don't already know, Google looks at the reviews you're getting online and so are other potential customers. With our platform it's easily increase the number of positive online reviews and minimize the need for negative ones. For most businesses, it quite the chore to get happy customers to give you a great review. But we have an automated process built into your dashboard that will follow up with your customers using the most effective customer feedback generator on the market. And best of all, it's simple to use.
Step 1: Add your customer into the database and optionally tag them with the department or employee they worked with.
Step 2: The software does the rest.
A preconfigured and customizable email and/or text message is sent to the customer simply asking for feedback. If the feedback is positive, our system automatically directs your customer to a thank you page complete with an optional thank you video. Here they will be invited to share their feedback with onilne review sites that you choose (Google, Facebook, Yelp, Etc.).
Meanwhile, your customer will also receive follow up email thanking them for their feedback.
What if I get negative feedback?
No worries, instead of directing the customer to post their comments online, they are sent to an internal feedback loop where you will receive their comments via text message and email along with the contact information we have on hand. You'll be able to immediately resolve any issues directly with the customer before they have a chance to even think about posting negative reviews about you online.
To really get the full understanding of our robust platform, we need to show you. Give us a call at (855) 333-9249 and schedule a demo. We'd love to show you what how our system can help you add even more value to business.